Shipping policy

Delivery and Orders
3.1 Delivery Terms – It is advisable that someone is present to receive fresh flower deliveries - If no one is available, we may leave items in a safe place at our discretion unless you stipulate. We are not responsible for deterioration if items cannot be delivered due to recipient unavailability - During extreme weather conditions, deliveries may be delayed to protect product quality.
3.2 Order Acceptance - Orders are subject to product availability - We reserve the right to refuse service to anyone - Payment must be completed before order processing.
3.3 Alcohol Sales 
3.3.1 Age Restrictions
We strictly adhere to Australian liquor licencing laws. All alcohol products can only be sold to and received by persons 18 years of age or older.
Valid photo identification may be required at the time of delivery to verify the recipient's age.
Our delivery personnel are instructed to withhold alcohol delivery if age verification cannot be completed or if the recipient is under 18 years of age.
3.3.2 Bundled Sales Requirement
Alcohol products are available exclusively as complementary items to flower arrangements.
We do not sell alcohol as standalone products.
Each alcohol purchase must be accompanied by a flower purchase in the same transaction.
3.3.3 Responsible Service
We reserve the right to refuse the sale of alcohol at our discretion.
We promote responsible consumption of alcohol and comply with all applicable state and federal regulations regarding alcohol sales.

3.3.4 Delivery Restrictions
Alcohol deliveries may be subject to additional restrictions based on delivery location and local regulations.
Certain dry zones or restricted areas may not be eligible for alcohol delivery.